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Most organizations can build an impressive AI prototype, but few turn it into measurable value.
Drawing on first-hand experience leading AI, data and engineering teams in a large operations-driven organization, this talk covers how to pick the right use cases, why data, process and governance matter as much as the model, and how to drive adoption in real teams.
About João
João Cunha is Executive Vice President at TP Portugal (Teleperformance) and a member of the Portugal executive committee. He leads Workforce Management, Quality, Compliance, Data, AI, Software Engineering, Consulting and Project Management. With distributed teams, he focuses on turning AI from promising technology into solutions that work in real operations, at scale and with proper governance.